California landlord keeps tenants' $5,200 security deposit over alleged move-out damage, then demands another $2,201 with handwritten charges and no clear breakdown: 'Can she do this?'

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A rental home represents the move-out disputes that can arise when landlords and tenants disagree over security deposit deductions.
My roommates and I rented a house in california for one year. Our lease ended June 30 started july 1st 2025 and we returned possession around then i belive a day or two before. Our security deposit was $5,200.
Before we had even fully moved out, the landlord entered the house, took a huge number of extremely detailed close-up photos, and had a handyman begin working. She claimed she had the right to enter and fix things before we finished moving out. Some of the handyman's listed work dates are from before June 30.
We hired professional cleaners, carpet cleaners, and had the window treatments cleaned because we were naive and the lease said so, so we thought by law we has to. We also have move-in and move- out photos. Things she initially blamed on us are clearly shown in our move-in photos as already existing, but she ignored that evidence and continued claiming other damage.
She sent us handwritten pages that are almost impossible to read i mean like worse than those doctors note signature. The pages list broad amounts like $4,200 for a handyman, around $518 for supplies, gardening, carpet cleaning, a microwave, and ten extra days of rent labaled as carpet cleaner and microwave instalation. She kept the full $5,200 deposit and is now demanding another $2,201.37.
The $4,200 handyman charge is not broken down by individual repair. We cannot tell how much was charged for each item, how many hours were spent on each task, or what portion was tenant damage versus painting, maintenance, landscaping, routine turnover, or preparation for the next tenant. She sent a photo of the handyman holding a check, but not a normal detailed invoice explaining the work.
Most of her detailed damage photos were taken before we finished moving out and before our final cleaning. She has sent general photos showing completed rooms afterward, but no clear set showing the same specific claimed area at move- in, after we surrendered possession but before work, and after the work was completed.
She also has not provided original files or clear dates for the photos. and the photos she has provided are while we still lived there and she took inside while we was there and i mean the photos we things you couldnt catch your eye on unless your super zoomed in irl and we have photos thank God of stuff already like that and sending those to her.
She is charging ten additional days of rent even though we removed our belongings, returned possession, and she and her workers had control of the property. She seems to be claiming that rent continued while the handyman, gardeners, painters, and carpet cleaners worked.
After we disputed everything in writing and requested a proper itemized accounting, photos, receipts, and labor breakdown, she mostly ignored our questions and continued sending separate photo emails and demands for payment.
She also told us that we were not even being charged for her personal time, mileage, rental car, and time dealing with the gardeners, implying she could demand even more.
More than 21 days have now passed. She has not returned any part of the deposit and still has not provided a clear item-by- item accounting that we can reasonably understand.
Does this sound like a compliant California security deposit accounting? Can she charge rent after we surrendered possession just because turnover and repair work continued? Can she charge us for her rental car, mileage, travel, or time supervising workers? Also, how strong would a bad faith claim be if she ignored photos disproving some of her allegations and continued withholding the entire deposit?
A landlord reviews property conditions while former tenants question unexpected repair charges and withheld security deposits.
West_Act_9655 Hi, it is not meeting CA law. Send her a demand letter for the full security deposit and then just file a small claims action.
RelevantPossible9618 All communication in writing! Today is July 21. Give a few extra days to make sure they haven't returned your deposit. Then send a certified demand letter for return of full security deposit. Simply state that they failed to comply with CA law. Don't mention your photos or any prior communication. State that failure to return the full deposit will result in you filing a lawsuit in small claims court. Then do it.
FamiliarAd8524 This is insane, but she is screwed as she didn't give you the detailed breakdown by the end of 21 days. You have to take her to small claims.
Tumbleweed Original34 CA LL here: I'm so sorry. Sue her ! Send her a demand letter for the full deposit. She has not fulfilled her legal obligations. You are technically due 2x the deposit. I would sue in small claims. It's easy and cheap to file. It's also worth it! I would never treat a tenant like this. Good luck!
Former roommates discuss a disputed security deposit after receiving thousands of dollars in additional move-out charges.
Green Rush821 Take her to court. You will win, but the hard part is you will have to figure out where she keeps her money. Which bank, and collect it yourself or pay someone to do it for you. This is completely unacceptable behavior and an over reach in damage claim. You should teach her a lesson and try and collect additional funds for some reason. Maybe getva lawyer
DJD19500 Unless a demand letter is required by law, I'd skip that and file in Small Claims Court ASAP. Take photos of any payments which show the account into which your payments to her were deposited. Believe everybody here..., you've got this!

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